News

We want to hear from end users like you: the EGNOS Survey is now open

Monday, October 24, 2022

The EGNOS User Satisfaction Survey is now open! This is your chance to tell us what you think about the programme and share your thoughts on how we can make the service even better. Our mission is to link space to user needs, but to do that, we need to hear from you. The EGNOS User Satisfaction Survey is your chance to tell us…

EGNOS Highlights at European Union Space Week 2022: A Multidomain Overview

Sunday, October 23, 2022

The EGNOS status session was packed with useful content for EGNOS users, presented by experts from EUSPA and ESSP Interesting case studies of EGNOS implementation in the aviation, maritime, rail and agriculture sectors had a central part during the meeting. The EGNOS ecosystem is evolving significantly. EGNOS is entering a new era with the…

New version of the EDAS Service Definition Document released

Tuesday, September 13, 2022

Version 2.3 of the Service Definition Document (SDD) for the EGNOS Data Access Service (EDAS) is now available. The new version of the Service Definition Document (SDD) for the EGNOS Data Access Service (EDAS) has been just released. In this latest version, the SDD has been updated to reflect the service’s latest…

EUSPA taps ESSP for EGNOS service provider role

Wednesday, September 07, 2022

The European Geostationary Navigation Overlay Service (EGNOS) is Europe’s regional satellite-based augmentation system (SBAS). Used to improve the accuracy and reliability of GNSS positioning information, EGNOS is designed to provide safety of life navigation services to aviation, maritime and land-based users across…

EGNOS Summer 22’ Bulletin release
Monday, July 04, 2022
Access here the new edition of the EGNOS Summer’ 22 bulletin to read unique success stories about the use of EGNOS in different domains. Our first article reviews in depth how EGNOS has revolutionized the way we fly, creating greater access to small and regional airports, increasing safety and facilitating more sustainable…

Gradual increase of solar activity and its effect on GNSS
Thursday, March 24, 2022
A gradual growth in solar activity is being monitored in the past months. This cyclical activity is expected to increase in the upcoming years and could have an impact on Navigation and Telecommunication Systems. Roughly about every 11 years, the solar magnetic field experiences cyclical variations, called solar cycles, that impact activity on…

EGNOS market share to accelerate across agriculture, rail, maritime and aviation domains
Wednesday, December 15, 2021
The 10th edition of the EGNOS Workshop brought together nearly 500 users of the European Satellite-Based augmentation service (SBAS), EGNOS, to appreciate how they are taking the best out of this component of the EU Space Programme. The EGNOS Workshop is an opportunity to connect with Europe’s SBAS users, catch up on the GNSS…

EGNOS: an evolving satellite navigation system that anticipates user needs
Tuesday, December 14, 2021
The EGNOS Workshop is the opportunity to learn about the evolution of EGNOS services and connect with Europe’s Satellite Based Augmentation System (SBAS) users. Organised by the EU Agency for the Space Programme (EUSPA) and the EGNOS Service Provider (ESSP), the EGNOS Annual Workshop provided nearly 500 participants first-…

Let’s shape the future of EU satnav together!
Tuesday, December 07, 2021
The EU Agency for the Space Programme, EUSPA, has launched the 2021 EGNOS User Satisfaction Survey. Having your feedback is crucial to the evolution of the satnav components of the EU Space Programme. The EGNOS User Satisfaction Survey is addressing all users and market segments including: Aviation, Maritime, Rail, Road,…

EGNOS Workshop 2021
Thursday, December 02, 2021
Organised by the EU Agency for the Space Programme (EUSPA) and the EGNOS Service Provider (ESSP), this year, the 10th edition of the EGNOS Workshop will be an online event, live-streamed from 09:30 to 17:00 CET on Thursday, 2nd December. The workshop is the opportunity to learn more about the evolution of the EGNOS Safety of Life service and…

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Safety Of Life Service (SOL) The integrity message provided by EGNOS is essential when satellite navigation is used for applications where human lives could be endangered.

Open Service EGNOS improves the GPS positioning accuracy supporting a wide range of applications in various domains.

EDAS Service EDAS service Internet access to GNSS data in real-time and also through an historical archive
EGNOS Helpdesk Ask questions
EDAS & MARITIME Helpdesk Ask questions

The information on this site is subject to a Legal Notice and a Privacy Statement

Last modified: Mar 14, 2025

By entering the http://egnos-user-support.essp-sas.eu website (hereinafter the “Website”) EVERY USER (HEREINAFTER THE ”User”) agrees to all of the terms and conditions (hereinafter the “T&C”) as set out below.

All enclosed representation or statement shall not be construed as the official position of any international organization.

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1.1   Editor

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28850 TORREJON DE ARDOZ, Madrid – SPAIN
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Fax:                     +34 91 627 8896
Email:                   egnos-helpdesk@essp-sas.eu

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The Website is a work of authorship (‘oeuvre’) as per article L.111.1 of French ‘Code de la Propriété Intellectuelle’ and contains notably software programs, photos, pictures, graphics, interfaces, written content, videos that are fully owned by ESSP and for which ESSP has been authorized to use them. They shall not be used, copied, distributed or modified, on whatever form, without the prior and written authorization of ESSP.

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Inserting any URL or hyperlink towards all or part of the Website requires prior written authorization of ESSP and shall come with the commitment of an absence of any adverse effect in any manner whatsoever on ESSP, and ESSP partners, corporate image including, but not limited to, offense, xenophobic, racist, hateful, defamatory, revisionist, pornographic, pedophile, lewd conduct, political, proselyte content or prod for terrorism, crime, suicide and their apology or proposal to trade.

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ESSP may collect technical data about the type of Internet browser and computer operating system used by the User. This information does not identify the User as an individual and is used only for tracking of Website use. ESSP might also place a ‘cookie’ on the User’s hard drive that will help identifying the User when the User will access the Website. For more information about Cookies please see hereunder paragraph 4.

Because protecting Website user privacy is important to ESSP, when Website requires Users’ information for enabling communication or when they are subject to analysis to better understand Website Users, ESSP follows a strict policy of not selling or trading any personal or sensitive information about the Users.

Users’ information requested are treated in compliance with French law n°78-17 “informatique et libertés” as amended by Law N°2004-801 implementing European Parliament and Council Directive n°95/46/EC
Pursuant to this law, the User is granted with a right of access, rectification and deletion of his data related by contacting:

ESSP SAS

User Support Officer
European Satellite Services Provider S.A.S - ATC Center Madrid
Carretera de Madrid Km 0,8
28850 TORREJON DE ARDOZ, Madrid – SPAIN
Recept:                +34 91 627 8890
Fax:                     +34 91 627 8896
Email:                   egnos-helpdesk@essp-sas.eu

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This Website makes use of cookies to monitor visitor sessions. No personal information is stored in the cookie that is issued by the Website. The value stored in the cookie is an anonymous identifier, which is not linked to any other personal information the User may give during its visit. If the User does not want to accept these cookies, the User can disable them in its Internet browser settings. However, in such case, the User is aware that ESSP does not guarantee the good functionality of the Website and the services provided on it.

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Some parts of the Website are only accessible after registration and require entering a login and password to access. The terms of use of such private parts of the Website are accessible upon registration and acceptance of the T&C.

The User is already aware that the User is the sole responsible for the safe conservation of these access details and ESSP disclaim any liability related to their loss, use or misuse and that ESSP will be entitled to suspend or delete the User’s account if the User does not respect the terms of use of the relevant service or any law or regulation in force.

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All the data and information (hereinafter the “Data”) provided within the Website are for informational purpose only.
ESSP disclaim all warranties of any kind (whether express or implied) to any party and/or for any use of the Data including, but not limited to, their accuracy, integrity, reliability and fitness for a particular purpose or user requirements.
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EGNOS is a complex technical system and the users have certain obligations to exercise due care in using the EGNOS services. Before usING ANY EGNOS SERVICE, all users should study the CORRESPONDING EGNOS Service Definition Document (available on the ESSP SAS website http://www.essp-sas.eu/) in order to understand if and how they can use the service, as well as to familiarize themselves with the performance level and other aspects of the service they can rely on, SUCH AS THE SPECIFIC ASSOCIATED DISCLAIMER AND TERMS OF USE.

This Website may contain links towards other websites, such as those of our partners. ESSP is not responsible for the privacy practices or the content of those other websites.

The User is aware of inherent technical risks and difficulties of Internet and IT systems which are not related to ESSP and that may lead to:
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ESSP may not be held liable for such risks and difficulties and their consequences for the User.

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In case of definitive interruption, Website users shall erase any copy of the Website or Website content they have.

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The present T&C shall be subject to modification or evolution at any moment and without any notice.

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