Wednesday, March 13, 2024
The European Union Agency for the Space Programme (EUSPA) declared the new EGNOS Safety of Life (SoL) assisted service for MAritime userS (ESMAS).
A new User Support Website for the service has been published and the former EGNOS User Support Website has been modified. The following changes are brought to the attention of all EGNOS users:
- The former EGNOS User Support Website has been revised and split into:
- General EGNOS System, Safety of Life (SoL) service for aviation users and Open Service, available at egnos.gsc-europa.eu
- EDAS and EGNOS Safety of Life (SoL) assisted service for MAritime userS (ESMAS), available at edas-maritime.gsc-europa.eu
- Correspondingly, the contact e-mail addresses for the EGNOS Helpdesk have been updated as follows:
- For general EGNOS enquiries, Safety of Life (SoL) service for aviation users and Open Service: helpdesk@egnos.gsc-europa.eu. Users can also contact the EGNOS Helpdesk using the dedicated contact form available on the EGNOS User Support Webiste.
- For enquiries related to the EDAS and EGNOS Safety of Life (SoL) assisted service for MAritime userS: helpdesk@edas-maritime.gsc-europa.eu. Users can also contact the EDAS and Maritime Helpdesk using the dedicated contact form available on the EDAS and Maritime User Support Website.
Users are kindly reminded to update their contact information and utilize the newly provided e-mail addresses for all future enquiries.